iFIBER Status - Incident history https://status.ifiber.com iFIBER Fri, 3 Apr 2026 06:00:00 +0000 Chelan County PUD Maintenance 4/2 11PM- 4/3 6AM Type: Maintenance Duration: 7 hours Affected Components: Chelan County Fiber Apr 3, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 3, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 3, 06:00:00 GMT+0 - Identified - **Chelan County PUD Maintenance** **TITLE: ISAM OLT Software Upgrade** **LOCATION: College, Sunnyslope, Squilchuck, Saddlerock, Wenatchee** **START TIME: 4/2/2026 11:00 PM** **END TIME: 4/3/20206 6:00 AM** Services Affected: **All Services** Purpose: Maintenance being performed is to upgrade ISAM Software on the OLTs. Services will see a 15-30min Outage during the maintenance window Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Chelan County PUD Maintenance** **TITLE: ISAM OLT Software Upgrade** **LOCATION: College, Sunnyslope, Squilchuck, Saddlerock, Wenatchee** **START TIME: 4/2/2026 11:00 PM** **END TIME: 4/3/20206 6:00 AM** Services Affected: **All Services** Purpose: Maintenance being performed is to upgrade ISAM Software on the OLTs. Services will see a 15-30min Outage during the maintenance window.</p> ]]> Fri, 3 Apr 2026 06:00:00 +0000 https://status.ifiber.com/maintenance/cmn3hawzf0059p6mybyqgjf6l https://status.ifiber.com/maintenance/cmn3hawzf0059p6mybyqgjf6l MASON PUD 3 SERVICE AFFECTING WORK SCHEDULED - APRIL 2, 2026 - WO418252 Type: Maintenance Duration: 8 hours Affected Components: Mason County Fiber Apr 2, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 2, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 2, 15:00:00 GMT+0 - Identified - Mason PUD 3 will be performing emergency repair work that will be service affecting on Thursday, April 2, 2026\. Work is scheduled to begin at 0800 and end at 1600. The following customers who live on the road names below will be affected. * E Sherwood Road * E Sherwood Hills S * S Sherwood Hills Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Mason PUD 3 will be performing emergency repair work that will be service affecting on Thursday, April 2, 2026\. Work is scheduled to begin at 0800 and end at 1600. The following customers who live on the road names below will be affected. * E Sherwood Road * E Sherwood Hills S * S Sherwood Hills.</p> ]]> Thu, 2 Apr 2026 15:00:00 +0000 https://status.ifiber.com/maintenance/cmngh5zpk00vlvhl5o0l6mpoc https://status.ifiber.com/maintenance/cmngh5zpk00vlvhl5o0l6mpoc Mason PUD 3 Skookum Substation March 2, 2026, 8AM-4PM Type: Maintenance Duration: 8 hours Affected Components: Mason County Fiber Feb 26, 15:24:34 GMT+0 - Identified - Maintenance date was changed by Mason PUD from March 3rd to March 2nd. Mar 2, 16:00:00 GMT+0 - Identified - Mason PUD 3 will be performing work at our Skookum Substation on Monday March 2, 2026\. Work window will be 0800 to 1600\. This work is only Potential Service Affecting for the following areas listed below. Mason PUD 3 doesn’t anticipate any disruption to service, but we want to make you aware of the work being done. * W Hurley Waldrip Road * W State Route 108 * W Eich Road Again, this work is only potentially service affecting, and we do not anticipate a disruption to services. Mar 2, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 3, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>15:24:34</var> GMT+0</small><br><strong>Identified</strong> - Maintenance date was changed by Mason PUD from March 3rd to March 2nd..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - Mason PUD 3 will be performing work at our Skookum Substation on Monday March 2, 2026\. Work window will be 0800 to 1600\. This work is only Potential Service Affecting for the following areas listed below. Mason PUD 3 doesn’t anticipate any disruption to service, but we want to make you aware of the work being done. * W Hurley Waldrip Road * W State Route 108 * W Eich Road Again, this work is only potentially service affecting, and we do not anticipate a disruption to services..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 2 Mar 2026 16:00:00 +0000 https://status.ifiber.com/maintenance/cmm13yik301a8v24kruffak0h https://status.ifiber.com/maintenance/cmm13yik301a8v24kruffak0h Fiber services are currently down in Mason, Kitsap, and Pend Oreille Counties Type: Incident Duration: 23 minutes Affected Components: Mason County Fiber, PO County Fiber, Kitsap County Fiber Feb 10, 02:46:25 GMT+0 - Investigating - Fiber services are currently down in Mason, Kitsap, and Pend Oreille Counties. It is currently being worked on by the upstream provider. We appreciate your patience and understanding; we will update you when an update is available. Feb 10, 03:09:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 23 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>02:46:25</var> GMT+0</small><br><strong>Investigating</strong> - Fiber services are currently down in Mason, Kitsap, and Pend Oreille Counties. It is currently being worked on by the upstream provider. We appreciate your patience and understanding; we will update you when an update is available. .</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>03:09:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 10 Feb 2026 02:46:25 +0000 https://status.ifiber.com/incident/cmlg01vnn13fe5p7vrlwe8znu https://status.ifiber.com/incident/cmlg01vnn13fe5p7vrlwe8znu Grant PUD Maintenance MNT01313 Moses Lake 12/11 5:30am-6:00am Type: Maintenance Duration: 30 minutes Affected Components: Grant County Fiber Dec 11, 13:30:00 GMT+0 - Identified - Grant PUD Maintenance MNT01313 Start Time: 12/11/2025 5:30:00 AM End Time: 12/11/2025 6:00:00 AM Duration of Maintenance- Hours: 0 Minutes: 30 Duration of Outage- Hours: 0 Minutes: 10 Services Affected: All Services Work Summary: We would like to inform you of a brief maintenance that will take place on 12/11/25 at 5:30AM. Customers in Moses Lake may experience a momentary outage. Any loss of services expected to be resolved within 5 minutes at most. Dec 11, 13:30:01 GMT+0 - Identified - Maintenance is now in progress Dec 11, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Identified</strong> - Grant PUD Maintenance MNT01313 Start Time: 12/11/2025 5:30:00 AM End Time: 12/11/2025 6:00:00 AM Duration of Maintenance- Hours: 0 Minutes: 30 Duration of Outage- Hours: 0 Minutes: 10 Services Affected: All Services Work Summary: We would like to inform you of a brief maintenance that will take place on 12/11/25 at 5:30AM. Customers in Moses Lake may experience a momentary outage. Any loss of services expected to be resolved within 5 minutes at most..</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>13:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 11 Dec 2025 13:30:00 +0000 https://status.ifiber.com/maintenance/cmj0gwf3b01dhdx0zfj5t9s5d https://status.ifiber.com/maintenance/cmj0gwf3b01dhdx0zfj5t9s5d Kitsap PUD- South Bainbridge Island- Outage Type: Incident Duration: 6 days, 23 hours and 59 minutes Affected Components: Kitsap County Fiber Dec 3, 20:33:40 GMT+0 - Identified - KPUD fiber has been damaged on South Bainbridge Island resulting in several outages. Crews have been dispatched to investigate. We have no ETR at this time. Dec 3, 22:40:40 GMT+0 - Identified - From KPUD: "The fiber cut is in a difficult and complicated location, and the damage is extensive. The good news is that KPUD crews are already on site, working to restore services. We will endeavor to repair the damage as soon as possible, but this will not be a quick repair. You can expect this outage to last well into tonight and possibly tomorrow morning." Dec 10, 20:32:59 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 days, 23 hours and 59 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>20:33:40</var> GMT+0</small><br><strong>Identified</strong> - KPUD fiber has been damaged on South Bainbridge Island resulting in several outages. Crews have been dispatched to investigate. We have no ETR at this time..</p> <p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>22:40:40</var> GMT+0</small><br><strong>Identified</strong> - From KPUD: "The fiber cut is in a difficult and complicated location, and the damage is extensive. The good news is that KPUD crews are already on site, working to restore services. We will endeavor to repair the damage as soon as possible, but this will not be a quick repair. You can expect this outage to last well into tonight and possibly tomorrow morning.".</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>20:32:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 3 Dec 2025 20:33:40 +0000 https://status.ifiber.com/incident/cmiqgslvo01f8y9u96fo5plkw https://status.ifiber.com/incident/cmiqgslvo01f8y9u96fo5plkw Kitsap PUD Mountain Aire Cabinet Emergency Maintenance Nov 24th Type: Maintenance Duration: 18 hours and 20 minutes Affected Components: Kitsap County Fiber Nov 25, 18:30:00 GMT+0 - Identified - Kitsap PUD has scheduled service affecting emergency maintenance in Poulsbo, today the 24th, starting at 10:30am and ending by 5:00pm. The expected downtime is 3hrs. During this maintenance, KPUD will be testing light levels on the XGS-PON splitter. Nov 25, 00:10:19 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 18 hours and 20 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - Kitsap PUD has scheduled service affecting emergency maintenance in Poulsbo, today the 24th, starting at 10:30am and ending by 5:00pm. The expected downtime is 3hrs. During this maintenance, KPUD will be testing light levels on the XGS-PON splitter. .</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>00:10:19</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 25 Nov 2025 18:30:00 +0000 https://status.ifiber.com/maintenance/cmiddpdr504bvrlramlmkdo76 https://status.ifiber.com/maintenance/cmiddpdr504bvrlramlmkdo76 iFiber's Chelan, Douglas, and Grant County Maintenance 11/25/25 12:01AM-6AM- Postponed Type: Maintenance Affected Components: Douglas County Fiber, Chelan County Fiber, Grant County Fiber Nov 25, 08:01:00 GMT+0 - Identified - Tuesday, November 25th, iFiber has scheduled necessary network maintenance from 12:01AM to 6:00AM, in Chelan, Douglas and Grant County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Chelan, Douglas and Grant County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Nov 25th, 2025 Time: 12:01am – 6am Scope: All Chelan, Douglas and Grant County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Nov 25, 08:01:00 GMT+0 - Identified - Postponed, date TBD. Type: Maintenance

Affected Components: , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:01:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, November 25th, iFiber has scheduled necessary network maintenance from 12:01AM to 6:00AM, in Chelan, Douglas and Grant County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Chelan, Douglas and Grant County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Nov 25th, 2025 Time: 12:01am – 6am Scope: All Chelan, Douglas and Grant County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:01:00</var> GMT+0</small><br><strong>Identified</strong> - Postponed, date TBD..</p> ]]> Tue, 25 Nov 2025 08:01:00 +0000 https://status.ifiber.com/maintenance/cmhcj99nv001e8f8d80uazz85 https://status.ifiber.com/maintenance/cmhcj99nv001e8f8d80uazz85 Grant County PUD Maintenance MNT01305- 11/5 at 11pm to 11/6 at 8am. Type: Maintenance Duration: 9 hours Affected Components: Grant County Fiber Nov 6, 07:00:00 GMT+0 - Identified - Wednesday, November 5th, the Grant PUD has scheduled maintenance from 11:00pm to 8:00am the 6th in the Moses Lake and Warden areas. Please see the information from the PUD below for further details. Start Time: 11/5/2025 11:00:00 PM End Time: 11/6/2025 8:00:00 AM Duration of Maintenance- Hours: 9 Minutes: 0 Duration of Outage- Hours: 6 Minutes: 0 Services Affected: All Services Work Summary: We would like to inform you about an upcoming fiber maintenance to repair a damaged cable in Moses Lake near Wheeler RD and Highway 17\. This maintenance will be performed during out maintenance window of 12 am to 6 am due to the scale of impact on all customer classes, all Services will be down from 2-6 hours depending on splicing schedule. Duration: 9 Hours. During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will lose connectivity for various times throughout the maintenance. Notes: We would like to inform you about an upcoming fiber maintenance to replace a cable in Moses Lake to increase capacity. This maintenance will be performed in the overnight hours due to the scale of impact on all customer classes. Nov 6, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 6, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 9 hours

Affected Components:

<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Wednesday, November 5th, the Grant PUD has scheduled maintenance from 11:00pm to 8:00am the 6th in the Moses Lake and Warden areas. Please see the information from the PUD below for further details. Start Time: 11/5/2025 11:00:00 PM End Time: 11/6/2025 8:00:00 AM Duration of Maintenance- Hours: 9 Minutes: 0 Duration of Outage- Hours: 6 Minutes: 0 Services Affected: All Services Work Summary: We would like to inform you about an upcoming fiber maintenance to repair a damaged cable in Moses Lake near Wheeler RD and Highway 17\. This maintenance will be performed during out maintenance window of 12 am to 6 am due to the scale of impact on all customer classes, all Services will be down from 2-6 hours depending on splicing schedule. Duration: 9 Hours. During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will lose connectivity for various times throughout the maintenance. Notes: We would like to inform you about an upcoming fiber maintenance to replace a cable in Moses Lake to increase capacity. This maintenance will be performed in the overnight hours due to the scale of impact on all customer classes..</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 6 Nov 2025 07:00:00 +0000 https://status.ifiber.com/maintenance/cmh9i3j3303t610og0ednfkal https://status.ifiber.com/maintenance/cmh9i3j3303t610og0ednfkal iFiber's Douglas and Chelan County Maintenance 11/4/25 Type: Maintenance Duration: 13 hours and 51 minutes Affected Components: Chelan County Fiber, Douglas County Fiber Nov 4, 08:00:00 GMT+0 - Identified - Tuesday, November 4th, iFiber has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Douglas County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Douglas County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Nov 4th, 2025 Time: 2am – 6am Scope: All Douglas County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700. Nov 4, 00:08:40 GMT+0 - Identified - Maintenance is now in progress. Nov 4, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 13 hours and 51 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, November 4th, iFiber has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Douglas County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Douglas County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Nov 4th, 2025 Time: 2am – 6am Scope: All Douglas County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>00:08:40</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 4 Nov 2025 08:00:00 +0000 https://status.ifiber.com/maintenance/cmgsjmdq400k1uryrlobhxo9x https://status.ifiber.com/maintenance/cmgsjmdq400k1uryrlobhxo9x iFiber's Grant County Maintenance 10/21/25 Type: Maintenance Duration: 4 hours Affected Components: Grant County Fiber Oct 21, 09:00:00 GMT+0 - Identified - Tuesday, October 21st, iFiber has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Grant County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Grant County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Oct 21st, 2025 Time: 2am – 6am Scope: All Grant County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700. Oct 21, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 21, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, October 21st, iFiber has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Grant County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Grant County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Oct 21st, 2025 Time: 2am – 6am Scope: All Grant County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700..</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 21 Oct 2025 09:00:00 +0000 https://status.ifiber.com/maintenance/cmgpfu56e0201xk1uykks0vaq https://status.ifiber.com/maintenance/cmgpfu56e0201xk1uykks0vaq Mason PUD Maintenance Satsop Maple Glen and Benthien Communities 10/20/2025-10/23/2025 Type: Maintenance Duration: 2 days and 20 hours Affected Components: Mason County Fiber Oct 20, 15:00:00 GMT+0 - Identified - Mason County PUD will be performing service affecting maintenance in the Satsop Maple Glen and Benthien Communities 10/20/2025-10/23/2025\. As splicing is being done, all residents in the community will experience an outage. For some it may be as short as 30 minutes while for others it may last for the duration of the work window (08:00 – 16:00). Oct 20, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 23, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 days and 20 hours

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Mason County PUD will be performing service affecting maintenance in the Satsop Maple Glen and Benthien Communities 10/20/2025-10/23/2025\. As splicing is being done, all residents in the community will experience an outage. For some it may be as short as 30 minutes while for others it may last for the duration of the work window (08:00 – 16:00)..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 20 Oct 2025 15:00:00 +0000 https://status.ifiber.com/maintenance/cmgihoszp03ioizvwomq7gywx https://status.ifiber.com/maintenance/cmgihoszp03ioizvwomq7gywx Mason PUD Maintenance Ripplewood Community 10/9/25-10/13/25 Type: Maintenance Duration: 4 days and 8 hours Affected Components: Mason County Fiber Oct 9, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 13, 23:00:00 GMT+0 - Completed - Maintenance is now in progress Oct 9, 15:00:00 GMT+0 - Identified - Mason County PUD will be performing service affecting maintenance in the Ripplewood community 10/9/25-10/13/25\. As splicing is being done, all residents in the community will experience an outage. For some it may be as short as 30 minutes while for others it may last for the duration of the work window (08:00 – 16:00). Fish Hatchery Rd Buck Prairie Rd Blueberry Ln Blackberry Ln Salmonberry Ln Type: Maintenance

Duration: 4 days and 8 hours

Affected Components:

<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 13</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Mason County PUD will be performing service affecting maintenance in the Ripplewood community 10/9/25-10/13/25\. As splicing is being done, all residents in the community will experience an outage. For some it may be as short as 30 minutes while for others it may last for the duration of the work window (08:00 – 16:00). Fish Hatchery Rd Buck Prairie Rd Blueberry Ln Blackberry Ln Salmonberry Ln.</p> ]]> Thu, 9 Oct 2025 15:00:00 +0000 https://status.ifiber.com/maintenance/cmgihmbsr03ebqy5vy4l08qaf https://status.ifiber.com/maintenance/cmgihmbsr03ebqy5vy4l08qaf Mason County PUD Maintenance Tuesday, 10/7 at 8am-4pm and Wednesday, 10/8 at 8am-4pm. Type: Maintenance Duration: 1 day and 8 hours Affected Components: Mason County Fiber Sep 29, 15:00:00 GMT+0 - Identified - Mason PUD 3 has scheduled SERVICE AFFECTING work that will take place on Monday, September 29, 2025, and Tuesday, September 30, 2025\. Work is scheduled to begin at 08:00 and end at 16:00 each day. The following customers with service on these roads will be affected: W Satsop Road W Palmer Road W Lillie Road W Salsman Road W Satko Glen Road W Haven Drive W Hemlock Place W Schafer Park Road W Middle Satsop Road W Benthein Road S Beaver Hill Lane W Satsop Road E W Alder Place W Satsop Cloquallum Road W Spruce Place W Cedar Place W Matlock Brady Road W Satsop Maple Glen River Drive Homestead Lane Oct 8, 23:00:00 GMT+0 - Completed - Maintenance is now in progress Oct 7, 15:00:00 GMT+0 - Identified - UPDATE from Mason PUD- Date change from Monday, 9/29 at 8am-4pm and Tuesday, 9/30 at 8am-4pm to _Tuesday, October 7, 2025, 8am-4pm and Wednesday, October 8, 2025, 8am-4pm._ Oct 7, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 day and 8 hours

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Mason PUD 3 has scheduled SERVICE AFFECTING work that will take place on Monday, September 29, 2025, and Tuesday, September 30, 2025\. Work is scheduled to begin at 08:00 and end at 16:00 each day. The following customers with service on these roads will be affected: W Satsop Road W Palmer Road W Lillie Road W Salsman Road W Satko Glen Road W Haven Drive W Hemlock Place W Schafer Park Road W Middle Satsop Road W Benthein Road S Beaver Hill Lane W Satsop Road E W Alder Place W Satsop Cloquallum Road W Spruce Place W Cedar Place W Matlock Brady Road W Satsop Maple Glen River Drive Homestead Lane.</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - UPDATE from Mason PUD- Date change from Monday, 9/29 at 8am-4pm and Tuesday, 9/30 at 8am-4pm to _Tuesday, October 7, 2025, 8am-4pm and Wednesday, October 8, 2025, 8am-4pm._.</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 7 Oct 2025 15:00:00 +0000 https://status.ifiber.com/maintenance/cmfve4gv1005s11noqdkx0z8q https://status.ifiber.com/maintenance/cmfve4gv1005s11noqdkx0z8q Kitsap PUD Keyport Emergency Maintenance 10/6/25 3pm-4pm Type: Maintenance Duration: 37 minutes Affected Components: Kitsap County Fiber Oct 6, 22:00:00 GMT+0 - Identified - Kitsap PUD is performing emergency service affecting maintenance today, October 6th from 3pm to 4pm PST. The duration of the outage is 30mins and scope will be Keyport and Poulsbo. Oct 6, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 6, 22:36:40 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 37 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Kitsap PUD is performing emergency service affecting maintenance today, October 6th from 3pm to 4pm PST. The duration of the outage is 30mins and scope will be Keyport and Poulsbo. .</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>22:36:40</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 6 Oct 2025 22:00:00 +0000 https://status.ifiber.com/maintenance/cmgfmnrbf0187n09reod32zx3 https://status.ifiber.com/maintenance/cmgfmnrbf0187n09reod32zx3 Chelan PUD Leavenworth Maintenance 10/1 11PM-10/2 6AM Type: Maintenance Duration: 7 hours Affected Components: Chelan County Fiber Oct 2, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 2, 06:00:00 GMT+0 - Identified - Wednesday, the 1st, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am in Leavenworth. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: Leavenworth Pole Transfer** **LOCATION: Leavenworth** **START TIME: 10/1/2025 11:00 PM** **END TIME: 10/2/2025 6:00 AM** | | | | Services Affected: **All Services** Purpose: PUD Equipment being transferred to a new electrical pole the following customers will be affected. Oct 2, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Wednesday, the 1st, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am in Leavenworth. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: Leavenworth Pole Transfer** **LOCATION: Leavenworth** **START TIME: 10/1/2025 11:00 PM** **END TIME: 10/2/2025 6:00 AM** | | | | Services Affected: **All Services** Purpose: PUD Equipment being transferred to a new electrical pole the following customers will be affected..</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 2 Oct 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmfolrbh100fy1141a05ycesz https://status.ifiber.com/maintenance/cmfolrbh100fy1141a05ycesz iFIBER Incident in Mason, Pend Oreille, and parts of Grant Counties Type: Incident Affected Components: PO County Fiber, Grant County Fiber, Mason County Fiber Sep 26, 15:56:36 GMT+0 - Resolved - There was an outage in the area early this morning that has just been resolved. Type: Incident

Affected Components: , ,

<p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>15:56:36</var> GMT+0</small><br><strong>Resolved</strong> - There was an outage in the area early this morning that has just been resolved..</p> ]]> Fri, 26 Sep 2025 15:56:36 +0000 https://status.ifiber.com/incident/cmg10yd8l05szrf3yu1w0zq3u https://status.ifiber.com/incident/cmg10yd8l05szrf3yu1w0zq3u Kitsap PUD Bainbridge Island outage 9/19/2025 Type: Incident Duration: 23 hours and 25 minutes Affected Components: Kitsap County Fiber Sep 19, 20:28:25 GMT+0 - Identified - KPUD crews are working in conjunction with contractors to replace the damaged fiber. Due to the severity of the damage and it's location, this replacement will take quite some time. Current estimates for full restoration are after midnight. Sep 19, 16:57:42 GMT+0 - Investigating - Kitsap PUD has crews currently investigating this incident. Sep 19, 18:01:56 GMT+0 - Identified - Fiber was damaged by a tree trimming company working on Bainbridge Island. Crews are working on a plan to repair/replace the damaged section of fiber. Sep 20, 16:22:13 GMT+0 - Resolved - The fiber repair was completed by KPUD Type: Incident

Duration: 23 hours and 25 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>20:28:25</var> GMT+0</small><br><strong>Identified</strong> - KPUD crews are working in conjunction with contractors to replace the damaged fiber. Due to the severity of the damage and it's location, this replacement will take quite some time. Current estimates for full restoration are after midnight..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>16:57:42</var> GMT+0</small><br><strong>Investigating</strong> - Kitsap PUD has crews currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>18:01:56</var> GMT+0</small><br><strong>Identified</strong> - Fiber was damaged by a tree trimming company working on Bainbridge Island. Crews are working on a plan to repair/replace the damaged section of fiber. .</p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>16:22:13</var> GMT+0</small><br><strong>Resolved</strong> - The fiber repair was completed by KPUD.</p> ]]> Fri, 19 Sep 2025 16:57:42 +0000 https://status.ifiber.com/incident/cmfr31yui007lbnb6qi1v9p1s https://status.ifiber.com/incident/cmfr31yui007lbnb6qi1v9p1s Kitsap County- Bainbridge Island - Nonservice Affecting Maintenance 8/26 11pm-4am 8/27 Type: Maintenance Duration: 5 hours Affected Components: Kitsap County Fiber Aug 27, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 27, 06:00:00 GMT+0 - Identified - The location of the maintenance is Bainbridge Island; maintenance will start at 11pm on Aug 26th and will end at 4am on Aug 27th. This will not be service affecting. During this maintenance, KPUD will be working on the A-Route for Bainbridge Island. All traffic will immediately move to the B-Route during the maintenance Aug 27, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - The location of the maintenance is Bainbridge Island; maintenance will start at 11pm on Aug 26th and will end at 4am on Aug 27th. This will not be service affecting. During this maintenance, KPUD will be working on the A-Route for Bainbridge Island. All traffic will immediately move to the B-Route during the maintenance.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 27 Aug 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmet19g50000l99v13hpn2nd7 https://status.ifiber.com/maintenance/cmet19g50000l99v13hpn2nd7 iFiber Grant County Maintenance 8/22 12AM-6AM Type: Maintenance Duration: 6 hours Affected Components: Grant County Fiber Aug 22, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 22, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 22, 07:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Fri, 22 Aug 2025 07:00:00 +0000 https://status.ifiber.com/maintenance/cmelmd5cp0002msrnq1dgnlm7 https://status.ifiber.com/maintenance/cmelmd5cp0002msrnq1dgnlm7 Chelan PUD Emergency Malaga Maintenance 8/21 11pm-7am 8/22 Type: Maintenance Duration: 8 hours Affected Components: Chelan County Fiber Aug 22, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 22, 06:00:00 GMT+0 - Identified - Tomorrow, Thursday the 21st, the Chelan PUD has scheduled Emergency maintenance from 11:00pm to 7:00am, the 22nd, in Malaga. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE L** | | -------------------------------------------------- | | | | | **TITLE: Replacement of Damaged Cable** **LOCATION: Malaga Node** **START TIME: 8/21/2025 11:00 PM** **END TIME: 8/22/2025 7:00 AM** | | | | Services Affected: All Services Purpose: Technicians will be replacing a section of damaged cable 96 count. Aug 22, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tomorrow, Thursday the 21st, the Chelan PUD has scheduled Emergency maintenance from 11:00pm to 7:00am, the 22nd, in Malaga. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE L** | | -------------------------------------------------- | | | | | **TITLE: Replacement of Damaged Cable** **LOCATION: Malaga Node** **START TIME: 8/21/2025 11:00 PM** **END TIME: 8/22/2025 7:00 AM** | | | | Services Affected: All Services Purpose: Technicians will be replacing a section of damaged cable 96 count..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 22 Aug 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmekkeqgm0003pjawi0p50v2r https://status.ifiber.com/maintenance/cmekkeqgm0003pjawi0p50v2r Chelan PUD Maintenance Notice Saddlerock & Sunnyslope 8/21 11PM - 8/22 7AM Type: Maintenance Duration: 14 days, 15 hours and 12 minutes Affected Components: Chelan County Fiber Aug 22, 06:00:00 GMT+0 - Identified - Thursday, the 21st, the Chelan PUD has scheduled maintenance from 11:00pm to 7:00am the 22nd in the Saddlerock and Sunnyslope areas of Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: OLT Software upgrade** **LOCATION: Wenatchee (Saddlerock & Sunnyslope)** **START TIME: 8/21/2025 11:00 PM** **END TIME: 8/22/2025 7:00 AM** | | | | Services Affected: **All Services** Purpose: This outage is required to upgrade software on OTL. Sites/End Users Affected: **PON Customers** Aug 22, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 6, 21:12:15 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 14 days, 15 hours and 12 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Thursday, the 21st, the Chelan PUD has scheduled maintenance from 11:00pm to 7:00am the 22nd in the Saddlerock and Sunnyslope areas of Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: OLT Software upgrade** **LOCATION: Wenatchee (Saddlerock & Sunnyslope)** **START TIME: 8/21/2025 11:00 PM** **END TIME: 8/22/2025 7:00 AM** | | | | Services Affected: **All Services** Purpose: This outage is required to upgrade software on OTL. Sites/End Users Affected: **PON Customers**.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>21:12:15</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 22 Aug 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmeag527w0018104hn1dd3evj https://status.ifiber.com/maintenance/cmeag527w0018104hn1dd3evj Kitsap County Keyport Night Maintenance August 20th Type: Maintenance Duration: 6 hours Affected Components: Kitsap County Fiber Aug 21, 06:00:00 GMT+0 - Identified - This maintenance will start at 11pm on Aug 20th and will end at 5am on Aug 21st. The location of this maintenance is Keyport. This maintenance will be service affecting. The duration of the outage will be 4 hours. During this maintenance, KPUD will be working on the fiber in the Keyport area. Aug 21, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 21, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - This maintenance will start at 11pm on Aug 20th and will end at 5am on Aug 21st. The location of this maintenance is Keyport. This maintenance will be service affecting. The duration of the outage will be 4 hours. During this maintenance, KPUD will be working on the fiber in the Keyport area..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 21 Aug 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmdp4s3em00zy12sfvm5ouv77 https://status.ifiber.com/maintenance/cmdp4s3em00zy12sfvm5ouv77 Chelan PUD Emergency Maintenance Western Node 8/20 11pm-8/21 7am Type: Maintenance Duration: 8 hours Affected Components: Chelan County Fiber Aug 21, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 21, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 21, 06:00:00 GMT+0 - Identified - Tonight, Wednesday, the 20th, the Chelan PUD has scheduled Emergency maintenance from 11:00pm to 7:00 am, the 21st, in the Western Node area of Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE L** | | -------------------------------------------------- | | | | | **TITLE: Low optical signal** **LOCATION: Western Node** **START TIME: 8/20/2025 11:00 PM** **END TIME: 8/21/2025 7:00 AM** | | | | Services Affected: All Services Purpose: Technicians will be disconnecting the fiber for FDT-034 to troubleshoot a low optical signal from the PON. Outage time should be about 15min during this window. Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tonight, Wednesday, the 20th, the Chelan PUD has scheduled Emergency maintenance from 11:00pm to 7:00 am, the 21st, in the Western Node area of Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE L** | | -------------------------------------------------- | | | | | **TITLE: Low optical signal** **LOCATION: Western Node** **START TIME: 8/20/2025 11:00 PM** **END TIME: 8/21/2025 7:00 AM** | | | | Services Affected: All Services Purpose: Technicians will be disconnecting the fiber for FDT-034 to troubleshoot a low optical signal from the PON. Outage time should be about 15min during this window..</p> ]]> Thu, 21 Aug 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmekk5czs000o2dih8weqiq2t https://status.ifiber.com/maintenance/cmekk5czs000o2dih8weqiq2t iFiber Quincy Maintenance 8/15 12AM-6AM Type: Maintenance Duration: 3 days, 8 hours and 51 minutes Affected Components: Grant County Fiber Aug 15, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 15, 07:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance that will affect customers in Quincy on 8/15 from 12:00AM-6:00PM. Aug 18, 15:51:07 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 3 days, 8 hours and 51 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 15</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 15</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance that will affect customers in Quincy on 8/15 from 12:00AM-6:00PM..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>15:51:07</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 15 Aug 2025 07:00:00 +0000 https://status.ifiber.com/maintenance/cmebl6m1q00051430k6xaswot https://status.ifiber.com/maintenance/cmebl6m1q00051430k6xaswot Mason County Lillie Rd Maintenance Type: Maintenance Duration: 5 days, 22 hours and 47 minutes Affected Components: Mason County Fiber Aug 12, 17:03:58 GMT+0 - Identified - Maintenance is now in progress. Aug 12, 16:00:00 GMT+0 - Identified - We wanted to let you know that the maintenance planned for the Lillie Rd community has begun. This work will cause outages throughout the day as equipment is replaced. This work will continue through tomorrow 8/13/25. This will affect customers on : * E Satsop Rd * W Satsop Rd E * E Satsop Rd * W Lillie Rd * Lillie Rd * W Salsman Ln * W Satko Glen Rd * W Palmer Rd Aug 18, 15:50:44 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 5 days, 22 hours and 47 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>17:03:58</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - We wanted to let you know that the maintenance planned for the Lillie Rd community has begun. This work will cause outages throughout the day as equipment is replaced. This work will continue through tomorrow 8/13/25. This will affect customers on : * E Satsop Rd * W Satsop Rd E * E Satsop Rd * W Lillie Rd * Lillie Rd * W Salsman Ln * W Satko Glen Rd * W Palmer Rd.</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>15:50:44</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 12 Aug 2025 16:00:00 +0000 https://status.ifiber.com/maintenance/cme8sfp2o0015ltp8isyqgtic https://status.ifiber.com/maintenance/cme8sfp2o0015ltp8isyqgtic Grant PUD Maintenance Notice MNT01305 8/7/25 at 11pm-8am on 8/8/25. Type: Maintenance Duration: 4 days, 11 hours and 14 minutes Affected Components: Grant County Fiber Aug 8, 15:00:00 GMT+0 - Identified - Maintenance is ongoing. Aug 8, 06:00:00 GMT+0 - Identified - Thursday, the 7th, the Grant PUD has scheduled maintenance from 11:00 pm to 8:00 am the 8th in Moses Lake and Warden. Please see the information from the PUD below for further details. Maintenance Email Notification Start Time: 8/7/2025 11:00:00 PM End Time: 8/8/2025 8:00:00 AM Duration of Maintenance-Hours: 9 Minutes: 0 Duration of Outage- Hours: 6 Minutes: 0 Services Affected: All Services Work Summary: We would like to inform you about an upcoming fiber maintenance to repair a damaged cable in Moses Lake near Wheeler RD and Highway 17\. This maintenance will be performed during out maintenance window of 12 am to 6 am due to the scale of impact on all customer classes, all Services will be down from 2-6 hours depending on splicing schedule. During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the systems will lose connectivity for various times throughout the maintenance. Aug 8, 16:30:29 GMT+0 - Identified - Maintenance is now in progress. Aug 12, 17:14:04 GMT+0 - Completed - Maintenance has completed successfully. Aug 8, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 8, 15:00:00 GMT+0 - Identified - Maintenance has completed successfully Type: Maintenance

Duration: 4 days, 11 hours and 14 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is ongoing..</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Thursday, the 7th, the Grant PUD has scheduled maintenance from 11:00 pm to 8:00 am the 8th in Moses Lake and Warden. Please see the information from the PUD below for further details. Maintenance Email Notification Start Time: 8/7/2025 11:00:00 PM End Time: 8/8/2025 8:00:00 AM Duration of Maintenance-Hours: 9 Minutes: 0 Duration of Outage- Hours: 6 Minutes: 0 Services Affected: All Services Work Summary: We would like to inform you about an upcoming fiber maintenance to repair a damaged cable in Moses Lake near Wheeler RD and Highway 17\. This maintenance will be performed during out maintenance window of 12 am to 6 am due to the scale of impact on all customer classes, all Services will be down from 2-6 hours depending on splicing schedule. During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the systems will lose connectivity for various times throughout the maintenance..</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>16:30:29</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>17:14:04</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance has completed successfully.</p> ]]> Fri, 8 Aug 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmdoz44we007zs3gogqocy76g https://status.ifiber.com/maintenance/cmdoz44we007zs3gogqocy76g Mason PUD Shelton Maintenance 8/7/25 5:00AM - 8:00AM Type: Maintenance Duration: 3 hours Affected Components: Mason County Fiber Aug 7, 12:00:00 GMT+0 - Identified - Mason PUD3 will be performing maintenance that will be potentially service affecting to the following locations. Work is scheduled to start at 5am and end at 8am. W G Street and W I Street in Shelton Aug 7, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 7, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - Mason PUD3 will be performing maintenance that will be potentially service affecting to the following locations. Work is scheduled to start at 5am and end at 8am. W G Street and W I Street in Shelton.</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 7 Aug 2025 12:00:00 +0000 https://status.ifiber.com/maintenance/cmdg752qw00s870s0sl37w2ng https://status.ifiber.com/maintenance/cmdg752qw00s870s0sl37w2ng Chelan PUD College Maintenance Notice 8/6/25 11pm-7am 8/7/25 Type: Maintenance Duration: 8 hours Affected Components: , Chelan County Fiber, PUD Fiber → Aug 7, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 7, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 7, 06:00:00 GMT+0 - Identified - Wednesday, August 6th, the Chelan PUD has scheduled maintenance from 11:00 PM to 7:00 AM in Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: LT Card Replacement** **LOCATION: Wenatchee** **START TIME: 8/6/2025 11:00 PM** **END TIME: 8/7/2025 7:00 AM** Services Affected: **All Services** Purpose: This outage is required to replace the current FGLT-B Card to FWLT-C to support XGSPON services. | **W W W . C H E L A N P U D . O R G / F I B E R** | | ------------------------------------------------- | Type: Maintenance

Duration: 8 hours

Affected Components: ,

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Wednesday, August 6th, the Chelan PUD has scheduled maintenance from 11:00 PM to 7:00 AM in Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: LT Card Replacement** **LOCATION: Wenatchee** **START TIME: 8/6/2025 11:00 PM** **END TIME: 8/7/2025 7:00 AM** Services Affected: **All Services** Purpose: This outage is required to replace the current FGLT-B Card to FWLT-C to support XGSPON services. | **W W W . C H E L A N P U D . O R G / F I B E R** | | ------------------------------------------------- |.</p> ]]> Thu, 7 Aug 2025 06:00:00 +0000 https://status.ifiber.com/maintenance/cmdozbshr0011ffom3j8xety5 https://status.ifiber.com/maintenance/cmdozbshr0011ffom3j8xety5 PO County Fiber outage Type: Incident Duration: 1 day, 1 hour and 55 minutes Mar 26, 23:18:52 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Mar 25, 21:23:57 GMT+0 - Investigating - PO County Fiber cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 1 day, 1 hour and 55 minutes

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>23:18:52</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>21:23:57</var> GMT+0</small><br><strong>Investigating</strong> - PO County Fiber cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 25 Mar 2025 21:23:57 +0000 https://status.ifiber.com/incident/cm8p06qal001j7dbippjrh91a https://status.ifiber.com/incident/cm8p06qal001j7dbippjrh91a Mason County Fiber outage Type: Incident Duration: 7 minutes Affected Components: Mason County Fiber Mar 25, 21:22:10 GMT+0 - Investigating - Mason County Fiber cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 25, 21:29:26 GMT+0 - Resolved - Mason County Fiber is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>21:22:10</var> GMT+0</small><br><strong>Investigating</strong> - Mason County Fiber cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>21:29:26</var> GMT+0</small><br><strong>Resolved</strong> - Mason County Fiber is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Mar 2025 21:22:10 +0000 https://status.ifiber.com/incident/cm8p04fzp00gm29ka5l7w24hc https://status.ifiber.com/incident/cm8p04fzp00gm29ka5l7w24hc iFIBER Incident North Grant County Type: Incident Duration: 1 day, 1 hour and 2 minutes Affected Components: Chelan County Fiber, Douglas County Fiber, Grant County Fiber, Mason County Fiber, Kitsap County Fiber Mar 1, 19:05:18 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Feb 28, 18:03:19 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber issue effecting Coulee City, Grand Coulee, and Electric City. Feb 28, 21:39:00 GMT+0 - Identified - Fiber service remains out to customers north of Soap Lake after a tree-trimming crew accidentally cut a fiber-optic cable. Repair is underway but time consuming. Service will likely be out until 8 p.m. Type: Incident

Duration: 1 day, 1 hour and 2 minutes

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>19:05:18</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>18:03:19</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber issue effecting Coulee City, Grand Coulee, and Electric City. .</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>21:39:00</var> GMT+0</small><br><strong>Identified</strong> - Fiber service remains out to customers north of Soap Lake after a tree-trimming crew accidentally cut a fiber-optic cable. Repair is underway but time consuming. Service will likely be out until 8 p.m..</p> ]]> Fri, 28 Feb 2025 18:03:19 +0000 https://status.ifiber.com/incident/cm7p30frt001xqr48gd8ts0r4 https://status.ifiber.com/incident/cm7p30frt001xqr48gd8ts0r4 iFIBER Incident Type: Incident Duration: 1 hour and 51 minutes Affected Components: Chelan County Fiber, Douglas County Fiber, Wireless, Grant County Fiber, Mason County Fiber, Kitsap County Fiber Feb 27, 23:43:34 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Feb 28, 01:35:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 51 minutes

Affected Components: , , , , ,

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>23:43:34</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>01:35:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 27 Feb 2025 23:43:34 +0000 https://status.ifiber.com/incident/cm7nzq69l00145gukjkdk1a7r https://status.ifiber.com/incident/cm7nzq69l00145gukjkdk1a7r Wireless outage Type: Incident Duration: 4 days and 3 minutes Affected Components: Wireless Feb 19, 22:17:55 GMT+0 - Investigating - Wireless cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 23, 22:21:13 GMT+0 - Resolved - Wireless is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 days and 3 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>22:17:55</var> GMT+0</small><br><strong>Investigating</strong> - Wireless cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 23</var>, <var data-var='time'>22:21:13</var> GMT+0</small><br><strong>Resolved</strong> - Wireless is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 19 Feb 2025 22:17:54 +0000 https://status.ifiber.com/incident/cm7ch55wm0041hdgcwq6vmi3m https://status.ifiber.com/incident/cm7ch55wm0041hdgcwq6vmi3m iFIBER Incident Type: Incident Duration: 1 hour and 13 minutes Affected Components: Wireless Feb 10, 18:00:56 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Feb 10, 16:47:28 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Type: Incident

Duration: 1 hour and 13 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>18:00:56</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>16:47:28</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> ]]> Mon, 10 Feb 2025 16:47:28 +0000 https://status.ifiber.com/incident/cm6zadk9c003yem0ynjhuw5nj https://status.ifiber.com/incident/cm6zadk9c003yem0ynjhuw5nj iFIBER Incident Type: Incident Duration: 3 hours and 47 minutes Affected Components: Grant County Fiber Feb 5, 21:40:25 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Feb 5, 17:53:20 GMT+0 - Identified - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber down in Warden Type: Incident

Duration: 3 hours and 47 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>21:40:25</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>17:53:20</var> GMT+0</small><br><strong>Identified</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber down in Warden.</p> ]]> Wed, 5 Feb 2025 17:53:20 +0000 https://status.ifiber.com/incident/cm6s7j0lv000a10mo0ze4ti7x https://status.ifiber.com/incident/cm6s7j0lv000a10mo0ze4ti7x iFIBER Incident Type: Incident Duration: 19 hours and 59 minutes Jan 31, 00:27:33 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Jan 31, 20:27:00 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 19 hours and 59 minutes

<p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>00:27:33</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>20:27:00</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Fri, 31 Jan 2025 00:27:33 +0000 https://status.ifiber.com/incident/cm6k0yu6a0036c9q1omat6c6l https://status.ifiber.com/incident/cm6k0yu6a0036c9q1omat6c6l iFIBER Incident Type: Incident Duration: 8 hours and 59 minutes Affected Components: Kitsap County Fiber Jan 23, 09:05:00 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Jan 23, 00:05:41 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. We have a fiber break impacting a large number of customer in the Bremerton and Silverdale area. Crews have been dispatched. Type: Incident

Duration: 8 hours and 59 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>09:05:00</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>00:05:41</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. We have a fiber break impacting a large number of customer in the Bremerton and Silverdale area. Crews have been dispatched..</p> ]]> Thu, 23 Jan 2025 00:05:41 +0000 https://status.ifiber.com/incident/cm68knxbv001pktooftqzcxqe https://status.ifiber.com/incident/cm68knxbv001pktooftqzcxqe iFIBER Incident Type: Incident Duration: 3 hours and 36 minutes Affected Components: Grant County Fiber Dec 5, 23:57:10 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Dec 5, 20:21:34 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Quincy area Type: Incident

Duration: 3 hours and 36 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>23:57:10</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>20:21:34</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Quincy area .</p> ]]> Thu, 5 Dec 2024 20:21:34 +0000 https://status.ifiber.com/incident/cm4brin38000e3xphwlmad339 https://status.ifiber.com/incident/cm4brin38000e3xphwlmad339 iFIBER Incident Type: Incident Affected Components: Kitsap County Fiber Nov 20, 18:45:28 GMT+0 - Identified - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Down fiber line at Old Hansville Rd. Nov 20, 18:45:28 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>18:45:28</var> GMT+0</small><br><strong>Identified</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Down fiber line at Old Hansville Rd..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>18:45:28</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 20 Nov 2024 18:45:28 +0000 https://status.ifiber.com/incident/cm3q8hg3d000nv4cl5y5f8zbc https://status.ifiber.com/incident/cm3q8hg3d000nv4cl5y5f8zbc iFIBER Incident Type: Incident Duration: 1 hour and 26 minutes Affected Components: Grant County Fiber Nov 14, 18:01:33 GMT+0 - Identified - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. A Hub in Moses Lake is down. Crews are working to restore service as soon as possible. Nov 14, 19:27:04 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 1 hour and 26 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>18:01:33</var> GMT+0</small><br><strong>Identified</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. A Hub in Moses Lake is down. Crews are working to restore service as soon as possible. .</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>19:27:04</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Thu, 14 Nov 2024 18:01:33 +0000 https://status.ifiber.com/incident/cm3hm9v56002urjlfc91h5iip https://status.ifiber.com/incident/cm3hm9v56002urjlfc91h5iip iFIBER Incident Type: Incident Duration: 6 hours and 10 minutes Affected Components: Douglas County Fiber Nov 7, 16:54:03 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Please do not unplug your router. Nov 7, 23:04:20 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 6 hours and 10 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>16:54:03</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Please do not unplug your router. .</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>23:04:20</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Thu, 7 Nov 2024 16:54:03 +0000 https://status.ifiber.com/incident/cm37js2zx0007r5vyo2rr0jfy https://status.ifiber.com/incident/cm37js2zx0007r5vyo2rr0jfy iFIBER Incident Type: Incident Duration: 2 days Affected Components: Wireless Nov 2, 23:32:00 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Oct 31, 23:32:13 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Type: Incident

Duration: 2 days

Affected Components:

<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>23:32:00</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>23:32:13</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> ]]> Thu, 31 Oct 2024 23:32:13 +0000 https://status.ifiber.com/incident/cm2xxx57c0036mbw52bi98klu https://status.ifiber.com/incident/cm2xxx57c0036mbw52bi98klu iFIBER Incident Type: Incident Duration: 4 hours and 7 minutes Affected Components: Chelan County Fiber, Douglas County Fiber, Wireless, Grant County Fiber, Mason County Fiber, Kitsap County Fiber Oct 11, 19:29:34 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Oct 11, 23:36:26 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 4 hours and 7 minutes

Affected Components: , , , , ,

<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>19:29:34</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>23:36:26</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Fri, 11 Oct 2024 19:29:34 +0000 https://status.ifiber.com/incident/cm2554eyf0012o4hntgnpmll4 https://status.ifiber.com/incident/cm2554eyf0012o4hntgnpmll4 iFIBER Incident Type: Incident Duration: 6 hours Affected Components: Douglas County Fiber Oct 8, 23:58:43 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Oct 9, 05:58:43 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 6 hours

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>23:58:43</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>05:58:43</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Tue, 8 Oct 2024 23:58:43 +0000 https://status.ifiber.com/incident/cm213qngd0004k9v8zmmwyqdh https://status.ifiber.com/incident/cm213qngd0004k9v8zmmwyqdh iFIBER Incident Type: Incident Duration: 15 hours and 30 minutes Affected Components: Kitsap County Fiber Oct 1, 05:00:00 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Sep 30, 13:30:00 GMT+0 - Identified - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Kitsap PUD is working to restore service affecting most of our Poulsbo customers. Type: Incident

Duration: 15 hours and 30 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Identified</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Kitsap PUD is working to restore service affecting most of our Poulsbo customers..</p> ]]> Mon, 30 Sep 2024 13:30:00 +0000 https://status.ifiber.com/incident/cm1pfx8cg004ihek7euqvppz1 https://status.ifiber.com/incident/cm1pfx8cg004ihek7euqvppz1 iFIBER Incident Type: Incident Duration: 2 hours and 40 minutes Affected Components: Wireless, Grant County Fiber Sep 30, 05:15:00 GMT+0 - Identified - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Sep 30, 07:55:00 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 2 hours and 40 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>05:15:00</var> GMT+0</small><br><strong>Identified</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>07:55:00</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Mon, 30 Sep 2024 05:15:00 +0000 https://status.ifiber.com/incident/cm1ol6vrj006llcd33d92ixu7 https://status.ifiber.com/incident/cm1ol6vrj006llcd33d92ixu7 iFIBER Incident Type: Incident Duration: 21 hours and 59 minutes Sep 27, 20:46:44 GMT+0 - Resolved - This incident has been resolved. Sep 26, 22:48:06 GMT+0 - Identified - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber cut, ETR 6-8 hours. Type: Incident

Duration: 21 hours and 59 minutes

<p><small>Sep <var data-var='date'> 27</var>, <var data-var='time'>20:46:44</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>22:48:06</var> GMT+0</small><br><strong>Identified</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber cut, ETR 6-8 hours. .</p> ]]> Thu, 26 Sep 2024 22:48:06 +0000 https://status.ifiber.com/incident/cm1jvxm9c002zl5nm04mlt9fp https://status.ifiber.com/incident/cm1jvxm9c002zl5nm04mlt9fp iFIBER Incident Type: Incident Duration: 34 minutes Affected Components: Chelan County Fiber, Douglas County Fiber, Wireless, Grant County Fiber, Mason County Fiber, Kitsap County Fiber Aug 23, 15:28:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 23, 15:25:00 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Aug 23, 15:59:26 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 34 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>15:28:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>15:25:00</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> <p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>15:59:26</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Fri, 23 Aug 2024 15:25:00 +0000 https://status.ifiber.com/incident/cm06vh5zl002hs00zflp6cnwq https://status.ifiber.com/incident/cm06vh5zl002hs00zflp6cnwq iFIBER Incident Type: Incident Duration: 19 hours and 38 minutes Affected Components: Chelan County Fiber, Douglas County Fiber, Wireless, Grant County Fiber, Mason County Fiber, Kitsap County Fiber Aug 12, 19:56:24 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Aug 13, 15:34:28 GMT+0 - Resolved - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! Type: Incident

Duration: 19 hours and 38 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>19:56:24</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored..</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>15:34:28</var> GMT+0</small><br><strong>Resolved</strong> - Good news - iFIBER customers in your area are up and running after today's outage. Thanks for your patience! .</p> ]]> Mon, 12 Aug 2024 19:56:24 +0000 https://status.ifiber.com/incident/clzrezhmj68514gyodr0wxibfi https://status.ifiber.com/incident/clzrezhmj68514gyodr0wxibfi